UHK 60 v2 production progress and review

Hi there, and welcome to this monthly UHK status update!

We keep catching up with pending orders, even though parts have been flowing in slower than anticipated due to Covid in China. As a result, weā€™ve been preassembling UHK subassemblies and modules in the last couple of days, but UHK 60 v2 shipments will resume the next week.

New orders are expected to ship in June, and weā€™ll update the delivery status page every weekend.

No UHK 60 v2 reviews have been done yet because customers come first, and weā€™ll only send units to reviewers after shipping every pre-order. But weā€™ve made an exception withĀ Simon HĆøiberg because his enthusiasm is contagious, and we didnā€™t want to stop his momentum.

Apart from his great energy, Simonā€™s review is very informative and insightful, and it also showcases the modules and his configuration, so we highly recommend watching it.

Weā€™re delighted to hear from UHK 60 v2 customers as they receive their orders. If you got your UHK, tweet about it, or it didnā€™t happen!

Thanks for reading this update! Weā€™ll be keeping you updated on all things UHK and plan to publish the next update at the end of April.

Colored cases have arrived

Hi there!

We have finally received the much expected dark red, mustard, navy blue, and white cases to our facility, and weā€™re ready to ship the orders containing extra cases and UHKs with such cases.

Please fill out this form to switch (back) to your desired case color.

Thanks for reading this special update! Weā€™ll be keeping you updated on all things UHK and plan to publish the next update at the end of March.

UHK 60 v2 production progress

We keep catching up with pending orders, weā€™ve received a record number of excited tweets from new UHK owners, and weā€™ve just added a new member to our assembly team to accelerate production.

New orders are expected to ship in May, and weā€™ll update the delivery status page every weekend.

We still only have black cases. If you have a pending order containing a UHK 60 v2 with a non-black case or an extra non-black case, we wonā€™t send your pending orders to production until we have non-black cases in stock unless you ask us to switch the case colors of your order to black by filling out this form.

Manufacturing non-black cases is taking longer than anticipated. Still, we expect to have them in a week or two, at which point, weā€™ll publish an exclusive newsletter with a form via which youā€™ll be able to switch (back) to your desired case color.

Weā€™re delighted to hear from UHK 60 v2 customers as they receive their orders. If you got your UHK, tweet about it, or it didnā€™t happen!

Thanks for reading this update! Weā€™ll be keeping you updated on all things UHK and plan to publish the next update at the end of March.

UHK 60 v2 production progress

Hi there, and welcome to this monthly UHK status update!

We keep catching up with pending orders as quickly as possible, and we plan to take it up a notch by adding a new busy elf to our assembly team of athletic Hungarian elves.

Weā€™re working on some major Agent and firmware features that will allow configuring the speed and behavior of modules and so much more. Thereā€™s no ETA yet, and weā€™ll share more details when the time comes.

New orders are expected to ship in May, and weā€™ll update the delivery status page every weekend.

We still only have black cases. If you have a pending order containing a UHK 60 v2 with a non-black case or an extra non-black case, we wonā€™t send your pending orders to production until we have non-black cases in stock unless you ask us to switch the case colors of your order to black by filling out this form.

As soon as we get non-black cases, weā€™ll publish an exclusive newsletter with a form with which youā€™ll be able to switch (back) to your desired case color.

Meanwhile, on Twitter, the companionship of ultimate hackers never ceases to amaze us:

Thanks for reading this update! Weā€™ll be keeping you updated on all things UHK and plan to publish the next update at the end of February.

UHK 60 v2 production keeps accelerating

Hi there, and welcome to this monthly UHK status update!

We're happy to say that despite the holidays, the UHK 60 v2 production volume of December was even higher than November, which already hit a record. We keep catching up with pending orders as quickly as we can, and weā€™ve been assembling UHKs between the holidays.

New orders are expected to ship in April, and weā€™ll update the delivery status page every weekend.

We expect production to peak in January, given the lack of holidays and some manufacturing optimizations weā€™ve implemented. 

We still only have black cases. If you have a pending order containing a UHK 60 v2 with a non-black case or an extra non-black case, we wonā€™t send your pending orders to production until we have non-black cases in stock unless you ask us to switch the case colors of your order to black by filling out this form.

We expect to get colored cases in January. As soon as we get them, weā€™ll publish an exclusive newsletter with a form with which youā€™ll be able to switch (back) to your desired case color.

Weā€™re delighted to hear from UHK 60 v2 customers as they receive their orders!

Thanks for reading this update! Weā€™ll be keeping you updated on all things UHK and plan to publish the next update at the end of January.

Ramping up UHK 60 v2 production

Hi there, and welcome to this monthly UHK status update!

TL;DR: UHK 60 v2 production volume was in the hundreds in November, allowing us to combat the backlog of pending orders effectively. Weā€™re catching up, and production progress will keep accelerating. New orders are expected to ship in April, and weā€™ll update the delivery status page every weekend.

Weā€™re happy to say that production is slowly but surely getting smoother, and this month, we were finally able to produce not a meager 50 or 60 but hundreds of UHKs. Weā€™re well on our way to catching up.

Weā€™ll keep accelerating manufacturing progress. Due to holidays, the progress of December is expected to be similar to November, and we expect to achieve peak progress in January.

We still only have black cases. If you have a pending order containing a UHK 60 v2 with a non-black case or an extra non-black case, we wonā€™t send your pending orders to production until we have non-black cases in stock unless you ask us to switch the case colors of your order to black by filling out this form.

We expect to get non-black cases in January or possibly in late December. As soon as we get them, weā€™ll publish an exclusive newsletter with a form with which youā€™ll be able to switch (back) to your desired case color.

Weā€™re delighted to hear from UHK 60 v2 customers as they receive their orders!

Thanks for reading this update! Weā€™ll be keeping you updated on all things UHK and plan to publish the next update at the end of December.

Production progress, spare parts bonanza, new Agent release

Hi there, and welcome to this monthly UHK status update!

TL;DR: Weā€™ve delivered about sixty UHK 60 v2 orders in October. We plan to ship hundreds of orders per month starting from November. The v2 palm rests and extra feet are finally ready to ship. Weā€™ve added several spare parts to our webshop. A new Agent version has been released, supporting arbitrary scancodes and restoring preloaded keymaps.

Production progress

In October, we received the much-anticipated mechanical support parts we told you about in our previous update. Weā€™ve tested the parts, and they work just as expected, and socket separation shouldnā€™t be an issue going forward.

Unfortunately, we had to wait for the parts for quite some time, which halted production, resulting in only sixty assembled UHK 60 v2 units in October instead of the originally planned hundred units. We shipped many of these units at the end of October, so these days were quite a rush.

Luckily, we have also received the missing v2 palm rest parts and extra feet, so customers who ordered such items will be queued on a first-come, first-served basis.

We still only have black cases, so orders containing UHK 60 v2 items with non-black cases or extra non-black case items wonā€™t be sent to production until we have non-black cases in stock unless you ask us to switch the case colors of your order to black by filling out this form.

We plan to manufacture hundreds of UHK 60 v2 units starting in November, enabling us to combat the backlog of pending orders effectively. Weā€™re eager to receive many tweets like Peterā€™s.

New orders are expected to ship in March, and weā€™ll update the delivery status page every weekend.

Spare parts bonanza

A long time ago, during our crowdfunding campaign, I wrote an article on repair and how we planned to enable our customers to fix their UHKs if needed. Fast-forward six years, weā€™ve written many repair guides; we provide repair assistance and in-warranty repair service for free and out-of-warranty repair service for very reasonable prices.

Many people may not know, but we also provide spare parts. Until this point, a very limited selection of spare parts has been available in our webshop, and the rest of the spare parts were only available via our customer support. To further our dedication to the noble cause of repair, weā€™ve added several additional spare parts to our webshop, so should you need any spare parts, you can pick them up and check out in no time.

Your UHK is an investment that should serve you for years to come. Donā€™t throw it away if it has been broken. Feel free to reach out to us, and weā€™ll help you make it shine in its former glory. As for the selection of the spare parts of our webshop, itā€™s only expected to grow.

New Agent features

There are two major features of the new Agent 1.5.16 release that are worth mentioning.

Custom scancodes

The first feature is arbitrary scancodes. The scancode dropdown of Agent provides quite a few scancodes that should satisfy most needs, but some want more scancodes, for example, to bind special shortcuts that surely donā€™t interfere with other shortcuts. This group of users may find the arbitrary scancodes feature very handy. To explain this feature, we have to get a bit technical.

There are three scancode types according to the USB interfaces that the UHK exposes:

  • The basic keyboard interface implements the Keyboard/Keypad Page, which contains alphanumeric, navigation, and regular scancodes. See chapter 10, page 53 of HID Usage Tables. Scancode type abbreviation is B for basic.
  • The media keyboard interface implements the Consumer Page, which contains volume adjusting and other media scancodes. See chapter 15, page 75 of HID Usage Tables. Scancode type abbreviation is M for media.
  • The system keyboard interface implements the Generic Desktop Page, which contains sleep and power-down scancodes. See chapter 4, page 26 of HID Usage Tables. Scancode type abbreviation is S for system.

As for the valid numeric intervals of the scancodes, it's 1-255 for basic and system scancodes and 1-65535 for media scancodes.

You can write a string composed of the scancode type and scancode number into the scancode field to specify the desired scancode. Examples are B40, M160, and S10.

Agent substitutes the specified scancode with its well-known name if the scancode dropdown contains it. For example, the B40 scancode gets substituted with Enter. Otherwise, Agent will display the scancode as it is.

The range of available scancodes is huge, hosts recognize only some, and different operating systems and applications recognize different sets of scancodes.

Pre-loaded keymaps

The second new Agent feature allows you to add pre-loaded keymaps.

The UHK is preloaded with six keymaps: QWERTY for PC and Mac, Dvorak for PC and Mac, and Colemak for PC and Mac. You probably donā€™t use all of these keymaps, so you can delete the unused ones in Agent to minimize clutter. Up until this point, you couldnā€™t restore the deleted preloaded keymaps, but now, you can by using the plus icon next to the Keymaps menu item of the side menu.

Thanks for reading this update! Weā€™ll be keeping you updated on all things UHK and plan to publish the next update at the end of November.

First UHK 60 v2 batches delivered

Hi there, and welcome to this slightly delayed monthly UHK status update!

TL;DR: Weā€™ve delivered about 50 UHK 60 v2 orders in September, and the overall feedback was great, but a customer reported a production issue that can affect other customers as well. We ensure that this issue wonā€™t reoccur going forward, delaying production by a week or two. We plan to ship about 100 UHK 60 v2 orders in October and keep ramping up production.

TL;DR 2: Due to various factors, order fulfillment is not yet strictly executed on a first-come, first-served basis. If your UHK 60 v2 has a non-black case, your order can get further delayed. We can change your UHK 60 v2 case color to black if you fill out this form. New orders are expected to ship in February 2022. Read on for more details.

Weā€™re delighted to hear from UHK 60 v2 customers as they received their orders!

Sadly, Ben reported after his initial tweet that three sockets of his UHK separated from the PCB when he replaced all the switches. Socketed keyboards are affected by this issue, but three sockets are too much to be considered normal.

Going forward, our contract manufacturer will use more solder for the sockets, and weā€™ll add mechanical support to prevent such issues. The mechanism for mechanical support will be the same weā€™ve been using for the key cluster module. For the record, weā€™ve delivered thousands of key cluster modules and havenā€™t received any complaints about separated sockets.

For the time being, weā€™ll use extra parts within the case for adding mechanical support. Later, weā€™ll integrate this solution to the bottom case parts by modifying their molds. Weā€™re chasing the latter solution because it makes manufacturing easier and faster. Consequently, we wonā€™t manufacture non-black cases until the mold gets modified, which should take about three months.

We currently only have black cases in stock, so if youā€™re early in the queue and donā€™t want your order to get further delayed than necessary, switch to a black case by filling out this form. You can check your order parameters several days after you submit the form.

When will my order arrive?

New orders are expected to ship in February 2022. 

As for earlier orders, the following factors inhibited us from shipping on a first-come, first-served basis:

  1. I realized about a week ago that our order allocation algorithm was still buggy and didnā€™t respect our first-come, first-served principle. I fixed the bug, tested it, and it wonā€™t be an issue in the future.
  2. We donā€™t have palm rests and extra v2 feet in stock, so orders containing these items arenā€™t sent to production. We expect to have stock in two weeks, at which point this will be a non-issue.
  3. Only UHKs with black cases will be shipped until modifying the mold to add the mentioned mechanical support mechanism. We expect to manufacture non-black cases about three months from now. Again, you can switch to a black case according to the above instructions.

Consequently, if your order hasn't shipped yet and you see an order number larger than yours shipped, it doesnā€™t mean that there's something wrong with your order. If your order is in the ā€œprocessingā€ state, we'll ship it as soon as possible. Please check the status of your order before emailing us.

As soon as points 1 and 2 are resolved, weā€™ll update the delivery status page.

Thanks for reading this update! Weā€™ll be keeping you updated on all things UHK and plan to publish the next update at the end of October.

UHK 60 v2 production has started

Hi there, and welcome to this monthly UHK status update!

TL;DR: UHK 60 v2 production has finally started, earliest orders will ship in September, and new orders are expected to ship in January 2022. Every Crowd Supply order has been shipped, and almost all module orders of UHK 60 v1 customers have been shipped.

Please make sure to update your address!

Please note that these are unusually busy days, and as a result, our support response time is considerably longer than usual. It may take some days to get back to you, but we will get back to you.

UHK 60 v2 production progress

After multiple delays, Iā€™m delighted to say that all the needed parts have arrived and UHK 60 v2 production has finally started. The earliest orders will ship in September. Weā€™ll work hard to fulfill pending UHK 60 v2 orders and catch up. If you purchase now, we expect to deliver your order in January 2022.

Donā€™t expect our UHK 60 v2 production volume to be high in September, as we still have some modules to ship, and launching the production of a new product is usually a bit slow in the beginning. 

Module production progress

Weā€™ve shipped every Crowd Supply order. If you havenā€™t received yours yet, chances are itā€™s already in transit.

We plan to ship pending module orders in the next two weeks to every customer who hasnā€™t ordered a UHK 60 v2.

As for the rest of the module orders, weā€™ll ship them together with UHK 60 v2 units.

Your tweets

You guys keep sending your tweets, and we're always eager to read and feature them! If you got your UHK or modules, please share your love!

Weā€™ll be keeping you updated on all things UHK and plan to publish the next update at the end of September.

Module shipping and UHK 60 v2 progress, part two

Hi there, and welcome to this monthly UHK status update!

Weā€™ve been churning out as many modules as we could In July and received more feedback than ever, including Yukio Miyamotoā€™s who happens to be an outstanding illustrator. In his true style, Yukio wasnā€™t afraid to put his skills to good use, resulting in some spectacular photos.

Iā€™ve recently noticed that our batch allocation algorithm was buggy, and it didnā€™t respect our first-come, first-served principle. If it did, we would have already shipped every Crowd Supply order. Iā€™ve just fixed our algorithm, and the last Crowd Supply order is expected to leave our facility next Wednesday. Chances are good Crowd Supply will deliver every pending order in August.

We expect to ship non-Crowd Supply module orders in August, too, except for the modules of UHK 60 v2 customers who havenā€™t ordered a UHK 60 v1. Weā€™ll deliver such modules together with UHK 60 v2 keyboards, as the modules are not helpful without a keyboard.

As for the UHK 60 v2, we received the first production sample of its injection-molded cases just a couple of days earlier.

The cases are the only missing parts to launch UHK 60 v2 production, so this is a major step forward, but they contain some minor defects, and the tooling must be fixed accordingly. Weā€™ll receive subsequent case samples in a week or two, and afterward, the mold may have to be further tweaked depending on the results. Weā€™re pushing hard to launch UHK 60 v2 production in August.

From that point forward, weā€™ll continuously ship UHK 60 v2 pre-orders on a first-come, first-served basis as quickly as we can. We should be able to ship the majority of UHK 60 v2 preorders in 2021, but some will probably slip to early 2022 despite our best effort. We canā€™t provide a more precise production schedule yet, but weā€™ll keep you updated monthly as usual.

Your tweets

Weā€™re delighted to see your posts on the modules and the UHK in general. Please keep spreading the word; we greatly appreciate it.

Weā€™ll be keeping you updated on all things UHK and plan to publish the following update at the end of August.