Hi Daniel,

Yes, according to our progress, we should indeed ship your order in October.

There are gaps between order ids, so we don't have to ship 600 orders in a month.

Thanks for your patience!

Hi Laszlo,

do you have new updates from your production site?

Seems like my #12920 won't ship in September but might do it in October. You said this in your weekly: "To give you a rough idea regarding your place in the queue, the order id of the first pending order to be shipped is #12066, and the last order is #13675, which is expected to ship in late October 2022."

Are these realistic estimates? Can you really ship around 600 orders in one month? That would mean my order might get shipped somewhere mid October.

Any Info would be appreciated.

Thanks.

Hi Daniel,

We're behind schedule despite our best effort, largely due to reasons outside of our control, such as the global chip shortage. We've secured enough parts, but it's been an uphill battle.

We think October is a realistic shipping estimate for your order, and as always, we can provide a refund if requested.

We expect to catch up quicker than before; hence new orders should wait less than old ones.

Your patience is much appreciated.

I ordered mid-May and you tell me that my order might be shipped in October? Are you serious?

I really don't understand how you estimate your production/fulfillment at all.

You keep spreading the info that new orders will be shipped in October. Meaning ordering now gives people roughly a month of delivery time while people that ordered earlier have to wait almost half a year for their product? How come?

Okay .. I am very happy with my UHK 1 and will wait for the UHK 2 than. At least I know now how long (hopefully)

Yes. I'm sorry, but the chip shortage has affected us severely, and we're doing our best to catch up. As always, we provide refunds on request.

Hi there! We plan to ship your order in October.

Thank you very much for supporting us despite the exchange rate and having to wait for it.

We'll do our best to deliver your order on time.