We'll ship your order in September, David.

Thanks for your patience!

Could we get an update on the current sending number?
And, my order number is #11886, you think it will be shipped this week?

Thanks in advance!

Unfortunately, what you are trying to achieve is not possible because the UHK and your external mouse are two separate USB devices that don't share their state with each other.

Mate, calm down a bit.

I do get your frustration, I ordered my board around new year and the first delivery estimation was April.
I am also not happy with the situation but two things:

1. as far as I can judge it, the UHK is a high end luxury keyboard. It's features are top notch, the quality is according to most people I spoke with stunning and the philosophy of the company (everything open source, even the plans for the boards!) is one of a kind. I am willing to wait for a unique board like this, since this is far beyond the industrial standard.
In my eyes, the UHK is a luxury product, not an expendable item.

2. Even if you and/or your friends don't want to hear it, but many factors are out of the company's control. COVID is hitting supply chains from China still very hard, the recent recession/inflation also doesn't help. Furthermore, Ultimate Gadget Laboratories is a European company in an European country. The workers their are not 'slaves' like in China, they do have working rights, vacation, better pay, etc.
For the customer that obviously means longer delivery times, but that is ok.

End note: Obviously I want my board as soon as possible just like everyone else, but I am more than happy to wait for a high end quality product, made by people who have working rights and good working conditions based in a European country.
@ the people behind the UHK, take your time, please don't rush production too much if it would mean lower quality. I am happy to wait as long as it takes to get a high quality product.

Well articulated, and I understand where you're coming from, Elim. We're doing our best to catch up and provide accurate ETAs.

Don't get me wrong, I can understand, but up to a point.
1. some terms were promised
2. many people don't feel comfortable paying something and being told to wait for many more months past of what was promised. Purchase was made based on the provider's own estimation, so ... Also amount is not some 50 usd you can forget ...
3. many other people don't also need to understand the industry. Moonlander keyboard is delivered spot on in 2 weeks. (ofc there were issues at the beginning when they started).
4. As I mentioned, some of my friends are upset on me. Some of those items were supposed to be gifts, from their wives for example. And YES there are hard feelings on some because they trusted they could do something nice for their partners. These buyers have no idea, nor the interest to understand the industry. The good thing now is also fun 🙂 because now these people will be able to test side by side moonlanders and UHKs (after they receive them ... this era).

And i didn't call the company a scam, but i got messages like: hey elim, do you have any news about the present for hubby or did we fall into a trap and got scammed? Did your's arrived? I got some other present to him, but he said he waits for what i ordered though.

In any case, i think there are some lessons to learn here for both sides. Production optimization and expectation management.

Thanks for your kind words! We wish you all the best and #WeStandWithUkraine!

The next firmware and Agent release date highly depend on our developers, who were sporadically available recently, but I'm shooting for August.