Just added the trackball ring product.

I've also scratched the ring of the trackball. I'm using now small nose pliers which I put into the two small holes to rotate the ring which is way easier then using your fingers.

Thanks for your feedback! We will offer replacement trackball module rings then. I plan to add this product in a month to our webshop.

I also have scratched up the grooves and the "holes" of the ring when swapping the balls of the trackball. I have only swapped a couple of times, but I would agree, it tends to be a little bit more destructive to the ring almost every time I remove (or attempt to remove) it. I watched the ball replacement instructions from the UHK YouTube channel, and it shows loosening and tightening the ring by just applying pressure to it with your finger tips; however, this cannot be done with my module; I have to use the paper clip technique (for both loosening and tightening), and no matter how carefully I try, the clip tends to slip and further scratch up the ring. I would also appreciate replacement ring future offerings as well.

Please let's discuss this in the relevant context which is GitHub. The related comment in which the quoted firmware build was mentioned is https://github.com/UltimateHackingKeyboard/firmware/issues/390#issuecomment-995579039 . This issue was closed by a merged PR. Please open a new issue in the firmware repo.

Hi there!

1. Sorry to hear about the stabilizers. I don't think we've received any bad feedback about them so far, but sewing machine oil should improve them.
2. We can provide replacement trackball rings, but given the lack of such requests so far, I find it unlikely that you'll have problems with the ring.

Observation :
1 -the stabilisers are harsh and scratchy. Unpleasant to use the R Shift and R Control.
2 - the agent software is very nice and hugely useable.

Questions:
1 - I am hoping lubing the stabilisers will help. What lube would you recommend?
2 - The trackball rings, can you get replacements; swapping the balls seems to be semi destructive to them, as in I cannot see them lasting many changes.

Thanks so much for the kind words and being so patient during these challenging times! We're thrilled to hear how well the UHK worked out for you.

Anyways, I'm mostly writing this because despite the delays and everything, I'm extremely pleased with the final product and its quality. It was absolutely worth the wait! Thank you for keeping us updated over the year and working hard on this.