Comments on: The first module batch has been shipped https://uhk.io/blog/2021/04/30/the-first-module-batch-has-been-shipped The keyboard. For professionals. Mon, 29 May 2023 11:12:05 +0000 hourly 1 https://wordpress.org/?v=6.9.4 By: Jakub https://uhk.io/blog/2021/04/30/the-first-module-batch-has-been-shipped#comment-122905 Tue, 01 Jun 2021 09:11:24 +0000 https://uhk.io/?p=27563#comment-122905 In reply to Mária Horváth.

Thank you!

]]> By: Mária Horváth https://uhk.io/blog/2021/04/30/the-first-module-batch-has-been-shipped#comment-122898 Tue, 01 Jun 2021 08:19:58 +0000 https://uhk.io/?p=27563#comment-122898 In reply to Jakub.

Laszlo has posted the latest news on https://uhk.io/blog/2021/05/31/wrapping-up-crowd-supply-and-module-orders

]]> By: Jakub https://uhk.io/blog/2021/04/30/the-first-module-batch-has-been-shipped#comment-122818 Mon, 31 May 2021 13:43:04 +0000 https://uhk.io/?p=27563#comment-122818 Any idea when we can expect May update? Is everything going according to the April's plan?

]]> By: Mária Horváth https://uhk.io/blog/2021/04/30/the-first-module-batch-has-been-shipped#comment-122418 Wed, 19 May 2021 15:52:12 +0000 https://uhk.io/?p=27563#comment-122418 In reply to raymond mintz.

We need to consult more people about ETA, and since we have a lot of work anyway, it slows down production, therefore we plan to continue the monthly updates.

]]> By: raymond mintz https://uhk.io/blog/2021/04/30/the-first-module-batch-has-been-shipped#comment-122391 Tue, 18 May 2021 19:43:04 +0000 https://uhk.io/?p=27563#comment-122391 In reply to Mária Horváth.

why does it take 30 days to post update on orders?

]]> By: Mária Horváth https://uhk.io/blog/2021/04/30/the-first-module-batch-has-been-shipped#comment-122187 Wed, 12 May 2021 09:15:03 +0000 https://uhk.io/?p=27563#comment-122187 In reply to David.

Yes, it affects us also, but only regarding the price. We have all parts we need.

]]> By: Mária Horváth https://uhk.io/blog/2021/04/30/the-first-module-batch-has-been-shipped#comment-122186 Wed, 12 May 2021 09:08:31 +0000 https://uhk.io/?p=27563#comment-122186 In reply to Ronald McCollam.

We will try to give more updates on Twitter. Like https://twitter.com/UltHackKeyboard/status/1391055692350504965 on 08.May.

]]> By: Josh https://uhk.io/blog/2021/04/30/the-first-module-batch-has-been-shipped#comment-122176 Tue, 11 May 2021 22:10:31 +0000 https://uhk.io/?p=27563#comment-122176 +1 to requests to have shorter monthly updates (even if its just to say that everything is still on track) rather than massive delays announced every 45 days.

]]> By: Laur Aliste https://uhk.io/blog/2021/04/30/the-first-module-batch-has-been-shipped#comment-122161 Tue, 11 May 2021 12:21:50 +0000 https://uhk.io/?p=27563#comment-122161 In reply to Brad.

> I simply don't understand why they ever announced a ship date in January, when it's clear they were nowhere close to finalizing the manufacturing details required to be confident in that date.

Been wondering the same. My speculation is either over-optimistic deadlines, or trying to secure more orders. Latter isn't that wrong either; they're a business in the end, and their refund policy and system appears to be working flawlessly, so worst case scenario the order can always be cancelled.

What _has_ turned into bit of a joke in my opinion, is this monthly postponing. You postpone couple of times - fine. But at one point you need to get more realistic, or at least try to under-promise, and hopefully over-deliver.

To be clear, I do agree with UHK not compromising on quality, and can only imagine company of this size not having much leverage on the manufacturing/supplier market. It's just the communication that could be improved:
- don't promise monthly updates if they're not monthly;
- don't give deadlines you're not likely to meet (talking about seeing the trend after first couple of postpones)

Quite sure the average UHK customer would rather not be coddled and served sugar-coated info; just tell it as it is, and let us decide if we're okay with the wait or not.

> I was convinced that the product would be quality because you were already selling a keyboard of comparable quality with stellar reviews.
That's a good point. IIRC there was no clear indication which development phase v2 was in at he time it was made available for purchasing.

]]> By: David https://uhk.io/blog/2021/04/30/the-first-module-batch-has-been-shipped#comment-122149 Tue, 11 May 2021 04:53:15 +0000 https://uhk.io/?p=27563#comment-122149 Is the UHK 2 and the modules in any way affected by the global chip shortage?

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